Title Code:

Interpreter: International Family & Student Welcome (IWC)

JOB SUMMARY
Assists with the functions of the IWC, facilitating communication between the school system, community, and international families. Must possess native or near-native fluency in English and Spanish, including both written and oral communications skills.

ESSENTIAL DUTIES/RESPONSIBILITIES

Assists the IWC with creating a welcoming environment for language minority families and communicating with them in a meaningful way about academic programs, services, and their children’s progress.
Assists with the process of enrolling students in school and for participation in the English Language Acquisition Program including scheduling appointments, assessment, transcript evaluation, assisting families with forms, explaining school system processes, etc.
Responds to school system and family requests for information.
Provides consecutive interpretation services in Spanish at one-on-one or small group meetings.
Provides simultaneous interpretation services in Spanish at larger group meetings.
Sight translate documents in both English and Spanish and provide written translations of short documents.
Maintains IWC records, materials, supplies, and community resource information to ensure efficiency in office operations.
Performs other related duties as assigned within the same classification or lower.

MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

High School Diploma or Equivalency Certificate required.

Experience

Experience in an educational setting and/or interpreting for language minority families preferred.

Knowledge, Skills, Abilities and Other Characteristics

Ability to accurately interpret conversations and presentations including advanced grammar and school system terminology in both English and Spanish.
Willingness to remain current with the latest information and research on the involvement of language minority families in the education of their children.
Ability to exercise considerable patience, courtesy, tact, good judgment and confidentiality in working with students, teachers, administrators, fellow employees and parents.
Demonstrated ability to effectively work and communicate with diverse populations.
Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred).

Licenses and Certifications
Employee must retain active licenses, certifications, and enrollment as a condition of employment.

Hold or be eligible for Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required; and
Daily access to reliable transportation.

Driving Requirements

Driving is required to conduct bona fide Board business that is within the scope of employment in this position.
Personal Vehicle

LEADERSHIP ROLE

PHYSICAL DEMANDS/WORKING CONDITIONS
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Standing: under 1/3 of the time
Walking: under 1/3 of the time
Sitting: between 1/3 and 2/3 of the time
Keyboarding: between 1/3 and 2/3 of the time
Talking: between 1/3 and 2/3 of the time
Hearing: between 1/3 and 2/3 of the time
Driving: under 1/3 of the time
As required by the duties and responsibilities of the position.

Vision
The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.

No special vision requirements

Work Environment
Location

Office, school or similar indoor environment: over 2/3 of the time

Noise Level

Moderate: between 1/3 and 2/3 of the time

Weight & Force
Lifting and carrying requirements

None:

Travel Requirements

10% day travel within the county

JOB INFORMATION

Approved Date:	8/1/2025
Established Date:	6/1/2016
Title Code:	C05154
Title:	INTERPRETER: INTERNATIONAL FAMILY & STUDENT WELCOME (IWC)
Alternate Title:	Interpreter: International Family & Student Welcome
Reports to Generic:	Assistant Manager
Reports to Specific:	MANAGER ASSISTANT: INTERNATIONAL FAMILY INVOLVEMENT

ORGANIZATION

Division:	Communications
Business Unit:	School & Family Partnerships
Department:	International Student & Family Welcome Center
Negotiated Agreement:	N/A

HR JOB INFORMATION

Unit:	V
Days Worked:	260
FLSA Exemption Status:	Non-Exempt
Grade:	PG01
Essential Job:
Months Worked:	12
Hours Worked:	8
Job Family:	Educational Support Services
Sub-Function:	Interpreters/Translators

VR# 26020